The above is an initial project plan I put together for the rollout of Workfront across the email creative team at Epsilon in February 2020. At the time, I was the only project manager on our team + learned how to use Workfront through instructional training videos provided on the site, independent learning/training + simply just beginning to work in it + work through any issues that arrived. Next steps included collaborating with our QA/QC manager to setup a portfolio, intake forms + project templates (customized per client).
Since then, I have improved our templates to now include parent/child tasks, milestones + have learned to export project timelines in different views to fit each + every unique client/team need (+ aesthetic preference).
Once we had a portfolio to work in, along with project templates, I began holding training sessions with the creative team (for just one client as a start). Once the team had been working within the tool for a period of time, (multiple projects completed 100% inside of Workfront), I made some adjustments based on the team’s consolidated feedback that I had collected + also held follow-up discussions about how to best implement our creative development process within Workfront. I really enjoyed this new challenge + time of diving deep into software functionality, team operations, problem-solving + optimizing process to increase team efficiency.